Privacy Policy

AdmissionChalo ("we", "us", "our") helps students discover colleges, explore courses, follow entrance exams and get admission counselling. We respect your privacy and are committed to handling your personal information fairly, lawfully and transparently, in line with applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

This policy explains what information we collect, why we collect it, who we share it with and what choices you have when you use admissionchalo.com or contact us. By using the website or submitting an enquiry, you agree to the practices described here.

This policy does not cover colleges, universities or other websites that we link to. They have their own privacy policies.

You can browse general college and course information without sharing personal details. If you register, submit an enquiry form or speak to our counsellors, we may collect:

• Contact details: name, email address, phone number and city.
• Education details: class/qualification, marks or percentile, entrance exams taken, preferred courses, colleges and locations.
• Account details: login information and preferences, if you create an account.
• Communications: messages, feedback and call or chat records with our team, including details you choose to share.
• Website and device data: IP address, browser and device type, pages visited, referring pages and interaction data, collected through cookies and similar tools.

Please share only what is needed for your request. Do not send passwords, bank or card details, or sensitive documents unless we specifically ask for them through a secure process.

We use your information to:

• Respond to your enquiries and provide counselling and admission assistance.
• Recommend colleges, courses and exams that match your interests.
• Send admission updates, application reminders and service messages you have asked for.
• Create and manage your account.
• Send promotional offers or newsletters, where you have agreed to receive them.
• Understand how the website is used, fix technical issues and improve our content and services.
• Prevent fraud and misuse, and meet legal obligations.

We do not sell your personal information.

We share information only where it is needed and relevant:

• Colleges, universities and counselling partners: when you ask for information, admission help or a connection, we may share your name, contact and education details with the institution concerned, with your consent. That institution may contact you directly and will handle your data under its own privacy policy.
• Service providers: hosting, communication (SMS, email, WhatsApp, calling), analytics and customer-support providers process data on our behalf and only for those services.
• Legal and safety reasons: where required by law, court order or government authority, or to prevent fraud, misuse or threats to safety.
• Business changes: if AdmissionChalo is merged with or acquired by another business, your information may be transferred to the new owner, who must continue to protect it.

When you submit your details, you agree that AdmissionChalo and the institutions you showed interest in may contact you about admissions and related services by phone call, SMS, WhatsApp or email. You can withdraw this consent at any time by writing to us or using the unsubscribe option in our messages. Withdrawing consent may mean you stop receiving admission updates you had requested.

Cookies are small files stored on your device. We use them to keep essential features working, remember your preferences and understand how visitors use our pages. Non-essential cookies are used only with your consent where required.

You can block or delete cookies through your browser settings. Blocking some cookies may affect sign-in, saved preferences or other features. See our Cookie Policy at admissionchalo.com/cookie-policy for details.

We use reasonable technical and organisational safeguards to protect your information against unauthorised access, loss, misuse or disclosure. Access is limited to team members who need it for their work. However, no website or internet transmission is completely secure, so we cannot guarantee absolute security. Please keep your account credentials private and tell us immediately if you suspect misuse.

We keep personal information only as long as needed for the purposes it was collected for, including handling enquiries, providing counselling and meeting legal or record-keeping requirements. Enquiry and counselling records are generally kept for up to 24 months after our last interaction with you, unless the law requires longer. After that, the information is deleted or anonymised.

Subject to applicable law, you may:

• Ask for access to the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information.
• Withdraw your consent for processing or for promotional messages.
• Raise a complaint or grievance about how your data is handled.

To make a request, contact us using the details below. We may need to verify your identity first, and we may keep certain information where the law requires it. We aim to respond within 30 days.

Our content is used by many students under 18. If you are under 18, please involve a parent or guardian before creating an account or submitting personal information for counselling or admission assistance. Where the law requires, we collect and use a child's personal information only with verifiable parental or guardian consent.

If you believe a child has shared information without the required consent, contact us and we will review it and take appropriate action, including deletion.

Our website may link to college, university, exam, payment or other third-party websites. We do not control these sites and are not responsible for their content or privacy practices. Please read their policies before sharing personal information.

We may update this policy from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with a new "Last updated" date. If the changes are significant, we will give a suitable notice.

For questions about this policy or any request about your personal information, please contact:

• Email: support@admissionchalo.com
• Phone: +91 76785 93123
• Contact page: admissionchalo.com/contact
• Office address: C-212, 2nd Floor, India Expo Plaza, Knowledge Park II (near Knowledge Park II Metro), Greater Noida, Uttar Pradesh 201310

When you write to us, include only the details needed to identify your enquiry or account. Please do not include passwords or unnecessary sensitive information.